Evaluation & Feedback

The Breathe Performing Arts programme takes exciting music, dance, poetry and more to clinical spaces across hospitals and healthcare settings. We regularly request and analyse feedback from participants and refine our programmes to ensure we keep doing what we set out to do: make hospitals better places to be.

Watch to find out if we’re succeeding:

BREATHE PERFORMING ARTS – PARTICIPANT FEEDBACK

We asked some of the people who take part what they thought of the programme. Read on to find out what they told us.

98% of comments from audience members at the lunchtime concerts, and 94% of those from our outpatient and inpatients concerts, related to positive emotions.*

ARTISTS

Jean Kelly | Residential Harpist

“It’s lovely the change you see when you start playing a concert. Often you go in and people are sitting beside each other but not talking, and then as soon as the music starts it encourages people to start chatting. I always love when I leave a concert and there’s a room full of people talking about the music and what’s just happened.

We met a gentleman this morning in the dialysis unit who was saying he really misses the way pub culture has gone. Whereas people used to have a sense of community – they could go to the local pub and talk – that’s kind of gone now. So it’s nice to think that music can draw people out again, here, in a situation where they might not expect to strike up a conversation with somebody they don’t know.”

97% of audience members at lunchtime concerts and 94% of those from our inpatient and outpatient concerts said that the music/performance had a positive impact on the hospital environment, making it seem more welcoming and friendlier.*

PATIENTS & VISITORS

Wife of Outpatient

“Florence Nightingale said music was important to people who’re ill. My husband has severe Alzheimer’s and the thing that’s kept him going all these years is coming out to hear music. People just complain all the time about hospitals but this one [St Thomas’s] and Guy’s are absolutely wonderful places and I think if either of us were ill we’d prefer to be here than anyplace else.”

Anita | Outpatient

“It kind of changes your attitude towards a hospital. You know, not just the place you come when you’re ill for nasty things to be done to you, but somewhere you come for something that is joyful and does you good!”

Visitor

“My grandson’s had a kidney transplant and it’s a long period [in hospital] not only for him, but for all the children [on the ward]. And the parents are here – they’re frustrated, they’re anxious, so to hear music is very uplifting.”

Outpatient

“I was feeling just a little bit sick, because that’s all part of the treatment… but I concentrated hard and I just was ‘there’. Music can be so very therapeutic, it just calms you and takes your mind to a different realm and consequently you don’t feel so ill.”

99% of audience members at the lunchtime concerts and 100% those from our inpatient and outpatient concerts would like Guy’s and St Thomas’ Hospital to continue these performance programmes.*

STAFF

Patience Erhabor | Staff Nurse

“Music does make patients feel less anxious when they’re taking treatment. So they really look forward to it, it makes them feel valued. And it gives the staff a sense of belonging.”

Kate Wyburd | Ward Sister

“[Our ladies] have all gone through big operations and they need to rest. It’s fairly difficult to rest – it’s a very busy ward, lots of people coming in and out. But with the music it’s easier for them. Also I’ve noticed while you’ve been here no-one has asked for analgesic [painkillers].”

Ying Butt | Deputy Chief Nurse

“Guys and St Thomas’ is quite exceptional in some of the approaches it takes to ensure the users and staff within its services have good, positive experiences being part of the fabric of this organisation. And I think having music does something to enrich the experience of that interchange… staff are welcome and invited to be part of it as well.”

Kate Wyburd | Ward Sister

“It’s nice for patients to see staff enjoying themselves, to see them as people.”

 

* Evaluation Report 2013, Annabel Jackson Associates Ltd